We are an online dissertation writing service and has satisfied thousands of customers during the last 10 years. However, the company is responsible for offering its respected customers both high-quality standard and complete satisfaction. In case, if the company fails to offer these two imperative and concrete guarantees, it will refund the money at any cost. The company offers a comprehensive Refund Policy so that our valued customers can easily hire a reputable service with complete peace of mind.

The company recommends that the clients must review, understand and strictly follow the following policy about a refund before placing their assignment orders or claiming a refund:
✅ If the client is not satisfied with the quality of the delivered dissertation, the client has the right to file a written complaint with details concerning the matter. It should be filed within 72 hours of the assignment delivery.

✅ If the client fails to file his/her written complaint within the mentioned time period, the company will consider that the client is absolutely satisfied with the delivered project. So, the client will no longer be qualified to file his/her refund complaint or entitled to refund.

✅ If the client files a refund claim within the mentioned time period, the company will first make the required changes like editing the work for free. The company can also assign a new writer to revise the work. However, if not, the company will willingly give a complete refund to the customer.

✅ The company has the exclusive rights to refuse the refund claim if minor mistakes are shown in the completed dissertation or a minor delay in the delivery. These mistakes are unimportant. However, for any hard issue or inconvenience, the company will gladly let the client reach an appropriate resolution on the payment through a 50% refund, discount, etc.

✅ The company has the exclusive rights to refuse the refund claim if minor mistakes are shown in the completed dissertation or a minor delay in the delivery. These mistakes are unimportant. However, for any hard issue or inconvenience, the company will gladly let the client reach an appropriate resolution on the payment through a 50% refund, discount, etc.

✅ If the client is not satisfied with the quality and standard, he/she has the right to contact the company. Keep in mind, communicate first with only the company, not anyone else or third party.

✅ If the client contacts with someone else or a third party and don’t contact the company first for a refund, this approach of the client will be viewed as a breach of the agreement. In this regard, the company has the right to take action.

✅ If the company and the client fail to make settlement within 2 weeks (14 Days), he/she can contact the third party, like PayPal, for an intermediary.

Most companies in the academic writing industry DO NOT offer a specific Money Back Guarantee. They often tend not to keep their promise to return your money if you are not satisfied with the order. At dissertationhelpservice.org, we want you to FEEL SAFE when placing your order!

Our Money Back Guarantee gives you the right to request and receive a refund at any stage of your order if anything goes wrong. This includes any possible problems you might encounter and secures your interests. Our company enjoys a high customer satisfaction rate, while refund requests are rare, which is partly due to our crystal-clear Money Back Guarantee, all refund requests are processed within 4-6 business days.

If you decide to cancel your order before we assign a writer to work on it, you receive a 100% refund. If a writer has already been assigned, and it is confirmed by order status bar at the top of your order page, the refund amount depends on your deadline. You can claim a 70% refund if half or less of the period has passed., and up to 50% thereafter. Provided you haven’t downloaded the paper and the circumstances for order cancellation were beyond your control a partial refund up to 30% might still be considered.

If you notice that you were charged twice, and you receive two receipts from the payment processing system (that is, PayPal.com), do not hesitate to contact us. Forward both receipts to our email and the extra payment will be refunded in full within the shortest time possible. If you complete the payment for two identical orders by mistake, please contact us immediately to clarify the situation before we proceed with both orders. It is your responsibility to cancel any orders you do not need before we assign a writer to work on them otherwise, they are regarded as regular orders and standard refund procedures apply (see *I want to cancel my order*).

We always do our best to assign the most appropriate writer to work on your paper; however, it is still possible that on rare occasions the writer is not found. If this does occur, we issue a full refund for you. If you request for the revision of the finished paper to be completed by a different writer, and a suitable one is not found, our Dispute Resolution Specialists reviews your claim and proceeds with an appropriate refund after you request it. If lateness occurs due to the late upload of extra materials on your part, you cannot apply for a lateness refund. Please make sure all paper details and additional materials are provided upon placing the order.

If due to some other reasons the first version of a paper is delivered after the original deadline, you can request a recalculation of the order price, according to the deadline for delivery. For example, an 8-hour delivery paper completed an hour late now fall into the 24-hour delivery category and should cost less. The difference in price is refunded. If lateness occurs with a long-term order (11-14 days or longer) we refund 7% upon your request. If the first version of a paper is late and is not approved by you, you are eligible for a full refund as you might not need the paper anymore. All lateness refund requests should be submitted in a note on your personal order page, within 14 days from the time the paper was delivered. Lateness refunds and price recalculation do not apply to revisions since revision deadlines are set separately. In order to avoid confusion, please make sure you choose the correct deadline when placing an order. Your final submission deadline should correspond to the date when your paper is due and should exceed your first draft deadline by at least 30% so that we are given a leeway for any possible revisions of your order.

For your convenience, when you select a deadline, the system automatically calculates the time frame given and shows an estimate of your final submission deadline. If your final submission deadline does not exceed your first draft deadline by at least 30%, you should choose another option from the time frames we offer. Please note you have 14 days to approve your order (or order a part for orders with Progressive Delivery feature). Time for approval is calculated automatically from the moment the last version is uploaded to your personal order page. If you fail to request a revision or to approve your order (or order the part) within 14 days, the paper is approved automatically by the system. From the moment the order is approved (by you or the system), you have 14 days to request a refund. After that, no refund request is possible.