What is management? Have these definitions changed over time?
2. Explain the differences between effectiveness and efficiency. Give examples to illustrate your answer. Discuss ways that managers at each of the four levels of management can contribute to efficiency and effectiveness.
3. In today’s environment, which is more important to organisations—efficiency or effectiveness? Explain your choice.
4. Fayol, Mintzberg and Katz studied and wrote about management – though each in a different way. Discuss the focus of each contribution for the management of contemporary organisations. 5. Describe the key similarities and differences between the management theories developed by Fayol, Mintzberg and Katz. TOPIC 2: MANAGING ORGANISATIONAL BEHAVIOUR Lecture + Robbins Ch. 8 1. Describe the three ‘attitude orientations’ of organisational behaviour and give an example for each. In your answer discuss why it is helpful for managers to be aware of these orientations. 2. ‘Instead of worrying about job satisfaction, companies should be trying to create environments where performance is enabled.’ Discuss the implications of this statement for managers. 3. Explain the challenges facing managers in managing generational differences and negative behaviour in the workplace. 4. Describe the two approaches of perception and the categories in each approach. Discuss why it is important for individuals to be aware of these approaches and the barriers to accurate perception that can occur. S2: 16 Page 2 of 6 TOPIC 3: GROUPS AND TEAMS Lecture + Robbins Ch. 9 1. Explain the impact of work teams on productivity in countries such as the United States and Australia, whose national cultures place a high value on individualism. 2. Compare how early scientific management theorists and behavioural science theorists might react to the increased use of teams in contemporary organisations. 3. Discuss ways in which norms and conformity can affect group behaviour. In your answer provide an explanation of what is meant by ‘norms’ and ‘conformity’. 4. Discuss the challenges that managers face with managing global teams. In your answer provide a solution for overcoming each challenge. 5. Discuss the impact of group size on group behaviour, group cohesiveness, and productivity.