1. Discuss why a manager’s role is now more complex because we live in a post-industrial society(5 marks)2. Discuss the concept of empowerment and how managers can use this in the workplace(5 marks)
Criteria:Write succinctly and clearly – normally a good response could be written in about 150 words. There is a maximum of 200 words allowed for each question in Part A. While it is expected that you would explicitly refer to particular management literature or theorists it is not necessary to provide a list of references.
Criteria to answer the question:Outline the theory or model. (1 marks) Use an example to illustrate the concept. (1 mark) Evaluation: What are the strength and weaknesses of the management theory or model? (3 marks) Note while it is necessary to identify the key theorists it is not necessary to cite the theorist. Example: “Taylor argued that the key to improvement……….”