Describe the standard assumptions for the serving characteristics in a queuing system.

1. What is a queuing system? 2. What is an arrival process? Describe the most common arrival process used in practice. 3. Describe the standard assumptions for the serving characteristics in a queuing system. 4. What is meant by operating characteristics? What do they measure? 5. Explain the following terms: a. Calling population b. Reneging c. Jockeying d. Balking e. Queue discipline


 

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